People Face Trouble Making Online Payments Using UPI; NPCI Points to Bank Issues

Updated 08 August 2025 09:16 AM

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People Face Trouble Making Online Payments Using UPI; NPCI Points to Bank Issues

People faced difficulties in making online payments through the popular Unified Payments Interface (UPI) platform on Thursday evening due to "technical" issues.

The National Payments Corporation of India (NPCI), which runs the UPI platform, said a few banks' systems faced troubles due to which people faced inconvenience.

There were "intermittent UPI connectivity issues as a few of the banks were having some internal technical problems", the NPCI said in a late evening statement.

The statement came in response to a slew of complaints on social media platforms about the UPI outage.

NPCI stressed that its systems are working fine and it has worked with the lenders for a quick resolution.

The UPI platform had witnessed over 18 billion transactions with an underlying value of over Rs 24 lakh crore in June.

There is an intense debate over who should pay for the platform. At present, it is subsidised by the government to encourage citizens to pay more using the online method. 

This report includes content sourced from Press Trust of India (PTI), edited for clarity and context.

Tags: UPI issues, online payments, NPCI, UPI transaction problems, bank issues, digital payments, UPI challenges, financial transactions, payment system problems, online banking issues